Blog | JabFab

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Jul 20
2 min

In a COVID-19 world - Listening to and building trust with patients/staff- even more important now

patientengagementhit.com recently published a story, along with Press Ganey, entitled "Patient Satisfaction Surveying Key to Meet Evolvin...

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Mar 7
1 min

Healthcare Providers: Where are you on the Real-time Service Recovery Maturity Scale?

From spot-on compliance with Value Based Healthcare programs, to on-the-spot action and preemptive outcome management, there's a huge dif...

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Feb 22
3 min

Implementing Service Quality Transparency (in a world of under-resourced clinics)

The rise of Value Based Care and a renewed focus on customer experience management ( aka Patient Experience Management ) has compounded t...

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Feb 20
2 min

Bittersweet AI - Using Natural Language Tech To Act On Backhanded Compliments

AI doesn't have to be that complicated you know. People complain that it's all pilots and concepts and too expensive to scale. Meh! Sta...

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Jan 21
1 min

The Case For Real-Time Service Recovery Technology In Healthcare Provider Systems

Hospitals and other service providers are constantly striving to reduce the response time and improve outcomes for service recovery event...

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Dec 4, 2019
1 min

For the love of Blog!

We aren't sure why it has taken this long to add a blog to the JabFab website either. Yet here we are kids, we're doing this. So on a c...

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