Real-time Service Recovery for Healthcare
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Hospitals and other service providers are constantly striving to reduce the response time and improve outcomes for service recovery events. Real-time alerting and response technology will dramatically transform service recovery and rounding.
Our latest White Paper discusses the need for new and innovative technology solutions, like JabFab, in the area of service recovery, the framework for success, and how the top Chief Experience Officers in the US are adding service excellence goals to their 2020 plans.