Featured Solutions & Use Cases
Moment Experience Management (MXM) is applicable to just about every industry, in this new economy of instant gratification and merciless social media shaming. The following use cases are just a few of the areas where JabFab can help your customer operations level up to real-time.
Moment XM for
Hospitals & Healthcare
Get in front of CSAT, NPS, CAHPS and other patient satisfaction scores, by empowering your patient services teams with the ability to act before a patient leaves your facility, changing outcomes and upholding your commitment to compassion.
Track and recognize the actions of your associates, with automated kudos and appreciation tools.
Moment XM for
Hotels, Hospitality & Vacation Rental Guest Experience
Take guest experience management to the next level, by blanketing their path around your property or event with intelligent real-time listening posts, that alert your staff when it's time to act and change the outcomes of experiences from arrival and parking to facilities and checkout. Keeping unhappy customers away from negative social media and within a closed-loop experience managed service.
Moment XM for
Facilities Management
Bring new levels of service quality and reliability to your customers, that the competition cannot match. Demonstrate an elevated level of service excellence in any managed facility environment, sense service gaps and issues as they happen, and offer new ways for your clients to engage their customers.
Moment XM for
Parking, Transportation & Rental Vehicle Operations
Whether you manage high volume parking operations, shuttles or rental car operations, your business is continually at the mercy of customer satisfaction and the variability of service quality. JabFab can give you real-time onboard and on-premise visibility to customer satisfaction, with location-specific intervention and action, to maintain the highest levels of reliability and service excellence.
