Service quality is defined in the moment, not after the fact.
Welcome to #GenerationNow
Take your service quality, reputation and compassionate culture up a notch, with real-time transparency of patient happiness during appointments or stays.
Blanket the patient journey with real-time service quality visibility, from parking to checkout, appointment setting to Telehealth, with real-time rounding and issue response tools for affecting the outcomes of every situation. You'll appreciate the tangible positive impact on patient satisfaction, culture, NPS and CAHPS scores as a result.
JabFab provides the data needed to make operational changes and serves as a tool to recognize staff for creating positive experiences. It also allows us to act on patient feedback in real-time.
Karen Alcorn – Vice President, Public Affairs & Marketing
MedStar Georgetown University Hospital
Trusted by leading healthcare organizations:
Patient Experience & Reputation Management - Our zero-install cloud software helps you tap into patient satisfaction in real-time during visits and appointments, acting on-the-spot to influence outcomes, track and close experience gaps today.
Provider Wellness & Staff Burnout - With peace of mind regarding patient experience you can also use the same platform to measure mood and wellness of staff, physicians and nurses anywhere, any time, and act to ensure optimal working conditions and staff work-life balance.