Frontline Service Team
JabFab is a proactive point-of-service experience management platform that empowers your frontline people with immediate customer disposition alerts and insights that enable game-time service intervention at key moments across your cusotmer journey. Our customers rely on JabFab to optimize service quality, customer satisfaction and loyalty, while also recognizing and appreciating their frontline teams.
Empowering frontline teams to create amazing customer experiences and recognize them for service excellence.
-
Real-time listening-to-action posts accross your customer journey
-
Game-time intervention and on-the-spot service recovery
-
Automated peer and leader recognition and appreciation
HEALTHCARE PROVIDERS | FACILITIES MGMT. | HOSPITALITY | PROPERTY MGMT.
_webp.png)
with jabfab Insights AI
Intelligent Service Quality & Experience Management
Healthcare | Property Management | Vacation Rentals | Facilities | Hospitality & More
Industry Spotlight:
Healthcare Service Providers
Click here to download our fact sheet for Healthcare Service Providers
Click here to download our healthcare white paper on real-time service intervention & recovery
Our Solutions
Proactive Service Experience Management
JabFab empowers operations, customer engagement,
services and care teams with live and on-premise transparency of customer satisfaction, enabling real-time service recovery, better outcomes, retention, loyalty and more.
Service Team Culture & Recognition
JabFab also helps you to recognize amazing service delivery, measure the mood and wellness of employees, staff, physicians and nurses anywhere, any time, then act to ensure optimal working conditions and staff work-life balance.
Our employee wellness also connects full circle to the customer experience actions they undertake and allows them to be recognized by peers and management alike for service culture and quality excellence.
Trusted By Leading Service Providers
" JabFab provides the data needed to make operational changes and serves as a tool to recognize staff for creating positive experiences. It also allows us to act on patient feedback in real-time."
Karen Alcorn – VP Public Affairs & Marketing, MedStar Georgetown University Hospital
JabFab was honored to be selected as a San Francisco finalist in the Accenture HealthTech Innovation Challenge - check out the video here
Contact Us For A Demo
Let us know your interest in JabFab and we'd be delighted to provide an intro and demo.