When it comes to customer experience and service quality

Real-time means real-time.

Not just after, not hours later. Right now.

JabFab enhances old school after-the-fact survey and experience management programs with up-to-the-second transparency and closed-loop management of service gaps and opportunities as they arise.  Intervene, improve outcomes and drive loyalty while the patient is still there, with new insights and instant analytics from REAL real-time data, powered by AI.

INSTANT FEEDBACK  |  INSTANT ALERTS  |  INSTANT SERVICE RECOVERY & INSIGHTS

with jabfab Experience AI

How It Works

Click here to download our fact sheet

Click here to download our white paper on real-time service recovery

Our Solutions

Real-time Service Quality 

JabFab empowers operations, customer engagement,

patient services and care teams with live and on-premise transparency of patient satisfaction, enabling real-time service recovery, better outcomes, retention, loyalty and more.

Staff Wellness & Mood Transparency

With peace of mind regarding service quality you can also use the same platform to measure mood and wellness of employees, staff, physicians and nurses anywhere, any time, then act to ensure optimal working conditions and staff work-life balance.

Trusted By Leading Service Providers

" JabFab provides the data needed to make operational changes and serves as a tool to recognize staff for creating positive experiences. It also allows us to act on patient feedback in real-time."​
 Karen Alcorn – VP Public Affairs & Marketing, MedStar Georgetown University Hospital

JabFab was honored to be selected as a San Francisco finalist in the Accenture HealthTech Innovation Challenge - check out the video here

Contact Us For A Demo

Let us know your interest in JabFab and we'd be delighted to provider an intro and demo.