Real-time service experience management
JabFab empowers service quality and experience management teams with up-to-the-second transparency of experience issues and opportunities or service gaps as they happen – so you can instantly intervene, improve outcomes and meaningfully impact loyalty or satisfaction.
LIVE FEEDBACK | INSTANT ALERTS | SERVICE RECOVERY & INSIGHTS
with jabfab Experience AI
How It Works
Real-time Service Quality
JabFab empowers operations, customer engagement,
patient services and care teams with live and on-premise transparency of patient satisfaction, enabling real-time service recovery, better outcomes, retention, loyalty and more.
Staff Wellness & Mood Transparency
With peace of mind regarding service quality you can also use the same platform to measure mood and wellness of employees, staff, physicians and nurses anywhere, any time, then act to ensure optimal working conditions and staff work-life balance.
Trusted By Leading Service Providers
" JabFab provides the data needed to make operational changes and serves as a tool to recognize staff for creating positive experiences. It also allows us to act on patient feedback in real-time."
Karen Alcorn – VP Public Affairs & Marketing, MedStar Georgetown University Hospital
Contact Us For A Demo
Let us know your interest in JabFab and we'd be delighted to provider an intro and demo.