Real-time Service Recovery & Patient Experience Management
JabFab is a real-time service recovery and experience management platform for healthcare organizations to improve patient outcomes and monitor wellness of staff.
jabfab requires no special hardware, and absolutely no software installation to run,
alerts you to patient or employee satisfaction in real-time, with the ability to act on the spot.
It's simple to implement and can improve service quality, staff morale and social media ratings.
IMPROVE CAHPS SCORES
REDUCE SOCIAL MEDIA RISK
ENHANCE PROVIDER WELLNESS
IMPROVE BRAND REPUTATION
DRIVE SERVICE QUALITY
Trusted by leading healthcare providers:
HOW IT WORKS
Hyper local engagement
Engage patients and staff in real-time at the point-of-service and across the entire patient journey, using a simple and easy to deploy experience management system.
Real-time actionable alerts
Enable any member of your staff to receive personalized real-time alerts that provide an opportunity to act immediately, and impact the outcome of patient visits or measure staff wellness.
Service quality insights
Patient and provider engagement data and insights, powered by AI, that enable operational improvements, employee engagement and impact overall experience.