Own the Moment.
Elevate the Experience. Anywhere.
jabfab is the first platform purpose-built for real-time, location-specific service intelligence.
It equips frontline teams, and AI agents, to respond instantly at the point of service. With live signals from any operational touchpoint, teams can fix issues fast, celebrate great work, and drive better outcomes—in the moment. Don’t just measure experience. Shape it.
What's jabfab ?
Redefining Reliability Through Real-Time Service Orchestration.
Empowering Frontline Teams & Operations Leaders
Traditional satisfaction surveys come too late to fix what matters. JabFab equips service-driven organizations to detect and resolve issues as they happen—turning live feedback into instant action.
By empowering frontline teams to act in real time, JabFab helps prevent service breakdowns, reduce escalations, and improve outcomes across NPS, CSAT, CAHPS, and operational KPIs—before performance or trust is at risk.
Key Features
A Zero Install SaaS Platform for Game-time Service Optimization
For service-driven organizations that need frontline teams to deliver consistently in the moment, JabFab makes it easy to capture, act on, and resolve service issues where they happen—fast. No installs. No delays. Just smarter, more reliable operations powered by real-time visibility and instant responsiveness.
🔄 Live Service Monitoring & Response
Proactive Service Excellence
Why wait for complaints? JabFab enables always-on feedback at key action points, giving teams the power to uphold service standards in real time. Shape the experience as it happens—and drive measurable gains in NPS, CSAT, CAHPS, and operational KPIs.
⚡ Adaptive Service Recovery
Instant Issue Resolution
Small issues shouldn’t become big problems. JabFab delivers live alerts and instant routing so frontline teams can intervene before service gaps escalate. Resolve issues, retain loyalty, and reduce costly escalations.
🏆 Frontline Team Empowerment
Equip Service Teams To Win
When staff can see what’s happening and respond in the moment, they don’t just do the job—they own the outcome. JabFab gives teams real-time tools and recognition, boosting morale, engagement, and performance.
.avif)
“JabFab provides the data needed to make operational changes and serves as a tool to recognize staff for creating positive experiences. It also allows us to act on patient feedback in real-time.”
Karen Alcorn, VP Public Affairs & Marketing > MedStar Health
Get A Demo
Setup your JabFab demo session today! >>>