Real-time service experience management

JabFab empowers service quality and experience management teams with up-to-the-second transparency of experience issues and opportunities as they happen – so you can instantly intervene, improve outcomes and meaningfully impact loyalty or satisfaction.

LIVE FEEDBACK  |  INSTANT ALERTS  |  SERVICE RECOVERY & INSIGHTS

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with jabfab Experience AI

 

How It Works

 
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Click here to download our fact sheet

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Click here to download our white paper on real-time service recovery

Our Solutions

 

Real-time Service Quality 

JabFab empowers operations, customer engagement,

patient services and care teams with live and on-premise transparency of patient satisfaction, enabling real-time service recovery, better outcomes, retention, loyalty and more.

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Staff Wellness & Mood Transparency

With peace of mind regarding service quality you can also use the same platform to measure mood and wellness of employees, staff, physicians and nurses anywhere, any time, then act to ensure optimal working conditions and staff work-life balance.

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Trusted By Leading Service Providers

" JabFab provides the data needed to make operational changes and serves as a tool to recognize staff for creating positive experiences. It also allows us to act on patient feedback in real-time."​
 Karen Alcorn – VP Public Affairs & Marketing, MedStar Georgetown University Hospital

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JabFab was honored to be selected as a San Francisco finalist in the Accenture HealthTech Innovation Challenge - check out the video here

Contact Us For A Demo

Let us know your interest in JabFab and we'd be delighted to provider an intro and demo.

 
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