Frontline Service Team
JabFab is a point-of-service experience management platform that proactively empowers your frontline teams with real-time customer satisfaction alerts, with insights that enable game-time customer service at key moments across your customer journey. Use JabFab to optimize service quality, customer satisfaction and loyalty, while also recognizing and appreciating your frontline teams.
Empowering frontline service teams to create amazing customer experiences.
While recognizing them for delivering service excellence.
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Pepper your customer and employee journey with real-time insights
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Empower your team with the power of on-the-spot service recovery
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Automate the process of peer-to-peer and leader-to-peer recognition
HEALTHCARE PROVIDERS | FACILITIES MGMT. | HOSPITALITY | PROPERTY MGMT.
HOTELS | AUTO DEALERS | TRANSPORTATION & PARKING | FOOD SERVICE
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with jabfab Insights AI
Intelligent Service Quality & Experience Management
Healthcare | Property Management | Vacation Rentals | Facilities | Hospitality & More
Industry Spotlight:
Healthcare Service Providers
Click here to download our fact sheet for Healthcare Service Providers
Click here to download our healthcare white paper on real-time service intervention & recovery
Our Solutions
Proactive Service Experience Management
JabFab empowers operations, customer engagement,
services and care teams with live and on-premise transparency of customer satisfaction, enabling real-time service recovery, better outcomes, retention, loyalty and more.
Service Team Culture & Recognition
JabFab also helps you to recognize amazing service delivery, measure the mood and wellness of employees, staff, physicians and nurses anywhere, any time, then act to ensure optimal working conditions and staff work-life balance.
Our employee wellness also connects full circle to the customer experience actions they undertake and allows them to be recognized by peers and management alike for service culture and quality excellence.
Trusted By Leading Service Providers
" JabFab provides the data needed to make operational changes and serves as a tool to recognize staff for creating positive experiences. It also allows us to act on patient feedback in real-time."
Karen Alcorn – VP Public Affairs & Marketing, MedStar Georgetown University Hospital
JabFab was honored to be selected as a San Francisco finalist in the Accenture HealthTech Innovation Challenge - check out the video here
Contact Us For A Demo
Let us know your interest in JabFab and we'd be delighted to provide an intro and demo.